Lead Generation Supervisor

The Lead Generation Supervisor will supervise and support the Lead Generation team staff, be responsible for assessing the team’s work, and for providing feedback to maximize performance. This role will become the expert with our CRM system and utilize the data to create reports and action items. Additional responsibilities include entry of lead information into the customer relationship management (CRM) system, passing off qualified leads to the field sales team, acting as a resource for other lead generation specialists with regard to call center processes, best practices, information systems usage, product and service information, and questions regarding daily call center activity. The primary goal is to drive excellent performance from your team that will bring sustainable business growth.